Partner NPS

Part­ner Net Pro­mot­er Score (NPS) is a lead­ing indi­ca­tor of cus­tomer NPS, which is a lead­ing indi­ca­tor of cus­tomer reten­tion. Then NPS is a mea­sure of part­ner sat­is­fac­tion that is used to assess the like­li­hood that a com­pa­ny’s part­ners or affil­i­ates will rec­om­mend its prod­ucts or ser­vices to oth­ers. It is cal­cu­lat­ed based on a sur­vey that asks part­ners to rate their like­li­hood of rec­om­mend­ing the com­pa­ny on a scale of 0 to 10.