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The Collaborative Business Relationship Standard

ISO 44001 and the Insti­tute for Col­lab­o­ra­tive Working

With a focus on behav­iors, orga­ni­za­tion­al cul­ture, and man­age­ment pro­ce­dures, ISO 44001 rep­re­sents a new gen­er­a­tion of inter­na­tion­al stan­dards and offers a com­mon frame­work for devel­op­ing sus­tain­able busi­ness rela­tion­ships and lever­ag­ing the advan­tages of partnerships.

The ISO 44001 Standard 

ISO 44001 is an inter­na­tion­al stan­dard that pro­vides a frame­work for orga­ni­za­tions to col­lab­o­rate and inno­vate togeth­er. The stan­dard is based on the prin­ci­ples of trust, open­ness, and col­lab­o­ra­tion. It pro­vides guid­ance for orga­ni­za­tions on how to cre­ate and main­tain a col­lab­o­ra­tive rela­tion­ship, and how to devel­op and imple­ment a col­lab­o­ra­tive busi­ness process. 

ISO 44001 is designed to help orga­ni­za­tions improve their per­for­mance and achieve their strate­gic goals by work­ing togeth­er in a more effec­tive and effi­cient way. It is applic­a­ble to any type of orga­ni­za­tion, regard­less of size, indus­try, or location.

The stan­dard is based on the idea that col­lab­o­ra­tion is essen­tial for orga­ni­za­tions to inno­vate, grow, and com­pete in today’s glob­al econ­o­my. By fol­low­ing the guid­ance pro­vid­ed in ISO 44001, orga­ni­za­tions can improve their abil­i­ty to col­lab­o­rate and inno­vate with oth­er organizations.

Over­all, ISO 44001 pro­vides a valu­able frame­work for orga­ni­za­tions look­ing to improve their col­lab­o­ra­tion and inno­va­tion capa­bil­i­ties. It can help orga­ni­za­tions devel­op stronger rela­tion­ships with their part­ners, cus­tomers, and oth­er stake­hold­ers, and ulti­mate­ly lead to bet­ter out­comes for all involved.

The Institute for Collaborative Working

The Insti­tute for Col­lab­o­ra­tive Work­ing (ICW) is a lead­ing orga­ni­za­tion ded­i­cat­ed to pro­mot­ing and advanc­ing col­lab­o­ra­tive work­ing prac­tices in a wide range of industries.

The Insti­tute for Col­lab­o­ra­tive Work­ing (ICW) began the path to ISO 44001 in 2004 by com­bin­ing its exper­tise to cre­ate and the devel­op­ment of CRAFT, a new and com­pre­hen­sive method for estab­lish­ing and main­tain­ing more effec­tive busi­ness rela­tion­ships. Short­ly after, the ICW was pleased to col­lab­o­rate with the British Stan­dards Insti­tu­tion (BSI) on the idea of cre­at­ing a nation­al stan­dard. PAS 11000 was first pub­lished in 2006 and then changed to BS 11000, which was released in 2010. The Inter­na­tion­al Stan­dard Orga­ni­za­tion (ISO) decid­ed in 2013 to build on the British stan­dard­’s suc­cess by expand­ing it via the glob­al com­mu­ni­ty, which led to the pub­lish­ing of ISO 44001:2017.

The Insti­tute for Col­lab­o­ra­tive Work­ing (ICW) is now wide­ly acknowl­edged as the thought leader and dri­ving force behind the devel­op­ment of ISO 44001, the Col­lab­o­ra­tive Busi­ness Rela­tion­ship Frame­work Standard.

Logo Institute for Collaborative Working
Vis­it ICW Website

Benefits for Organizations and Customers

The ISO 44001 is a stan­dard pro­vides a frame­work for orga­ni­za­tions to estab­lish, main­tain, and improve col­lab­o­ra­tive rela­tion­ships with their part­ners. The ben­e­fits of ISO 44001 for SaaS busi­ness­es may include:

1️⃣ Improved col­lab­o­ra­tion and com­mu­ni­ca­tion with part­ners. The stan­dard helps orga­ni­za­tions estab­lish clear process­es and guide­lines for work­ing with part­ners, which can improve col­lab­o­ra­tion and com­mu­ni­ca­tion and reduce misunderstandings. 

2️⃣ Increased effi­cien­cy and effec­tive­ness. ISO 44001 can help orga­ni­za­tions stream­line their process­es and improve their per­for­mance, lead­ing to increased effi­cien­cy and effectiveness.

3️⃣ Enhanced cus­tomer sat­is­fac­tion. By improv­ing col­lab­o­ra­tion and com­mu­ni­ca­tion with part­ners, orga­ni­za­tions can pro­vide bet­ter prod­ucts and ser­vices to their cus­tomers, lead­ing to increased cus­tomer satisfaction.

4️⃣ Increased cred­i­bil­i­ty and trust. By imple­ment­ing the ISO 44001 stan­dard, orga­ni­za­tions can demon­strate their com­mit­ment to qual­i­ty and col­lab­o­ra­tion, enhanc­ing their cred­i­bil­i­ty and build­ing trust with their cus­tomers and partners.

5️⃣ The poten­tial for increased rev­enue. By improv­ing col­lab­o­ra­tion per­for­mance, orga­ni­za­tions can increase their rev­enue and growth potential.

Over­all, imple­ment­ing ISO 44001 can pro­vide many ben­e­fits for SaaS busi­ness­es, includ­ing improved col­lab­o­ra­tion, increased effi­cien­cy, enhanced cus­tomer sat­is­fac­tion, and increased cred­i­bil­i­ty and rev­enue potential.